Terms & Conditions: Mutual
confidence and good cooperation are the basic elements of a lasting
business relationship. Nonetheless, we cannot refrain from negotiating
general sales and delivery conditions with our customers for the sake
of a uniform and prompt business handling, thus declaring null and void
any other purchasing or sales conditions.
Agreements between the Shenzhen QIOU Technology Co.,Ltd. Ltd. and entrepreneurs or consumers:
1) Scope and definitions
1.1) The basis of an order or a contract will always be the
general terms and conditions of business of Shenzhen QIOU Technology Co.,Ltd.
Ltd. below. With the conclusion of a contract you confirm and
acknowledge that you know them and that they are incorporated in the
contract.
1.2) Terms and conditions of the buyer are hereby expressly
contradicted, also for future commercial transactions. The General
Terms and Conditions of Shenzhen QIOU Technology Co.,Ltd. Ltd. shall apply
exclusively. This shall also be the case where ordering parties refer
to their own diverging terms in a letter of confirmation.
1.3) Any agreed variations thereto shall only be binding if
expressly confirmed in writing by Shenzhen QIOU Technology Co.,Ltd. Ltd.. Such
deviations are only valid for the particular business agreed upon.
1.4) Entrepreneurs within the meaning of these General Terms
and Conditions are all natural or legal persons or joint partnerships
with legal capacity, in so far as they act in pursuit of their
commercial or professional occupation on conclusion of the relevant
legal transaction with us.
1.5) For the purposes of these General Terms of Business,
consumer is to be understood as any natural person, who concludes a
legal transaction with an object that can neither be ascribed to
his/her commercial nor to his/her free-lance activity.
1.6) We are entitled to assign entitlements arising from our business relationships.
2) Offer
2.1) Our quotations are without engagement, unless a deviating provision is agreed in writing.
2.2) Technical details, advice or recommendations as well as
assurance of qualities by our staff are only binding for us when they
have been confirmed in writing.
2.3) Warranties and warranted properties shall apply only if
they are confirmed separately in writing in the contract by Shenzhen QIOU
Technology Co.,Ltd. Ltd..
2.4) General product descriptions, drawings, samples, models,
illustrations, dimensions or other details of performance are only
approximate illustrative pieces. They are only binding, if they are
expressly agreed as binding in a written confirmation letter.
2.5) Changes to construction - or form are reserved during the
delivery period, to the extent that these are insignificant changes in
performance and are reasonable for the ordering party.
3) Warranty / exclusion
3.1) Unless there are particular agreements in writing, the
legal period of warranty shall be applied according to the ABGB.
3.2) The purchaser is responsible for promptly checking the
products delivered by the seller for defects, quantity and quality and
to immediately report to the seller any defects and deviations in
quantity or quality.
3.3) Complaints and objections of any kind must be immediately
notified in writing including a precise description of the fault,
otherwise loss of warranty and damage compensation claims results.
Shall be given immediate written notice of all defects,
stating the possible causes. This must be made to us immediately in
writing, but not later than 7 days after receipt of delivery.
Complaints and objections made orally, by telephone or not notified
immediately will be rejected. Any hidden defects are to be communicated
immediately after their discovery. After the carrying out of an agreed
acceptance, notice of any defect which should have been detected
during acceptance shall be excluded.
3.4) If the object of supply shows defects or if the scope of
supply does not correspond to the confirmation of order or if promised
features lack or if the object of supply becomes defective within the
period of warranty, the Seller is entitled - excluding further warranty
claims - to choose an option between maintenance or substitute
delivery.
3.5) Notice of defects and objections of any kind have to be
done at the place of the Contractor's domicile indicating the
description of the fault as precise as possible and the customer has to
pass over the defected materials or services. The seller has the right
to to carry out improvements to any defects, to repair them or to
provide replacement goods. The return dispatch of complained goods to
the Seller has to be effected without costs for the latter and at the
risk of the Buyer.
3.6) Customer has no warranty claims
- defects resulting from inappropriate handling or overstraining
- if the delivery item has been tampered with by a third
person or altered by incorporating parts not originating from us
- if legal or our mounting and treatment instructions are not
followed by the buyer or his customers, unless the deficiency does not
result from this non-observance
- if the delivery item has been produced on the basis of the
specifications, especially according to drawings, of the orderer, and
the deficiency of the delivery item is caused by these
specifications/drawings
- incorrect assembly or initial operation by the customer or third parties
- in the case of natural wear
- damage during transport
- improper storage
- in case of interfering operation conditions
- in case of chemical, electrochemical or electrical influences
- in case of non-performance of necessary services or insufficient maintenance.
- event of improper use or excessive use
- if legal provisions, or operation or installation
instructions of Shenzhen QIOU Technology Co.,Ltd. Ltd. have not been followed
3.7) For any costs arising (installation, de-installation, transport,…)
3.8) Restrictions of warranty are to be assigned entirely to
any buyers with the obligation for further assignment to further
buyers.
3.9) property damage, pure financial losses and consequential
damages are excluded, as well as shortcomings or defects, which were
caused by misuse, neglect, accident or improper installation.
4) Final clauses
4.1) Data protection policies and standards may vary over
time. To ensure our customers best possible protection Shenzhen QIOU
Technology Co.,Ltd. Ltd. is regularly adapting its privacy protection.
Our customers will be advised of any changes on this web-page on a
timely basis. Therefore, you should periodically check our privacy
protection statements.
If you are aware of any violations of these Terms and Conditions, please report them. |